Shipping policy

Customer Responsibility for Tax Compliance

General Overview

By using this website and purchasing products from 2nu (H.K.) Ltd or 2nu Pty Ltd (“we,” “us,” or “our”), you acknowledge and agree that you are responsible for complying with all applicable local tax regulations. This includes, but is not limited to, import duties, Value Added Tax (VAT), Goods and Services Tax (GST), or similar charges imposed by your local authorities.

Import Duties and Customs Charges

For international orders (i.e. orders delivered outside Hong Kong or Singapore), your country may impose import duties, customs fees, or other related charges. These fees are not included in the product price or shipping cost and are entirely the responsibility of the customer.

It is your responsibility to check with your local customs or tax authorities to understand the applicable requirements and rates before placing an order. We do not control these charges and are unable to predict their amounts.

Prescription Sunglasses — Shipping Origin & Import Taxes

Please note that all prescription sunglasses are manufactured and dispatched from Hong Kong, regardless of the delivery destination.

For customers outside Hong Kong, prescription orders may therefore be subject to import duties, customs fees, VAT, GST, or other local taxes upon arrival. These charges are determined by local authorities, are not included in the product price, and must be settled by the customer.

VAT and GST Compliance

If you are located in a jurisdiction where VAT, GST, or similar consumption taxes apply, you are responsible for ensuring that these taxes are paid in accordance with local regulations.

Product prices displayed on our website may not include VAT or GST. Where applicable, these taxes may be calculated and added during checkout based on your shipping address.

Documentation and Records

We may provide invoices or relevant documentation with your order to assist with local tax compliance. It is your responsibility to retain these records for your own reference and any required tax reporting.

Disclaimers

We are not responsible for any penalties, fines, delays, or legal consequences arising from a failure to comply with local tax or customs regulations. Customers are encouraged to consult their local tax authorities or a qualified tax professional if they are unsure of their obligations.

Changes to Local Tax Regulations

If local tax laws or import requirements change after you have placed an order, it is your responsibility to comply with the updated regulations in accordance with applicable laws.