Shipping policy

Customer Responsibility for Tax Compliance

  1. General Overview

    By using this website and purchasing products from 2nu (H.K.) Ltd or 2nu Pty Ltd ("we," "us," or "our"), you acknowledge and agree that you are responsible for complying with all local tax regulations, including import duties, Value Added Tax (VAT), or Goods and Services Tax (GST) applicable in your jurisdiction. 

  2. Import Duties and Customs Charges

    a. For international orders (i.e. orders outside Hong Kong or Australia), please be aware that your country may impose import duties, customs fees, and other related charges on the products you purchase from us. These charges are entirely your responsibility and not included in the product's purchase price.

    b. It is your duty to check with your local customs or tax authorities to determine the specific requirements and rates that apply to your order. We do not have control over these charges and cannot predict their amounts.

  3. VAT and GST Compliance

    a. If you are located in a jurisdiction where VAT, GST, or similar consumption taxes apply, you are responsible for ensuring that you pay these taxes as required by your local tax authorities.

    b. The product prices on our website may not include VAT or GST. If these taxes are applicable, they will be added to your order during the checkout process based on your shipping address.

  4. Documentation and Records

    We may provide necessary documentation or invoices with your order to assist you with tax compliance in your local jurisdiction. It is your responsibility to retain these records for reference and potential tax reporting purposes.

  5. Disclaimers

    We are not responsible for any penalties, fines, or legal consequences resulting from your failure to comply with local tax regulations. You are encouraged to seek advice from your local tax authorities or a qualified tax professional to ensure full compliance.

  6. Changes to Local Tax Regulations

    If there are changes to local tax regulations or new tax requirements in your jurisdiction after you've placed an order with us, it is your responsibility to address these changes in accordance with the applicable laws.